Florida Department of Health, Bureau of Immunization
Vaccines for Children Program 2007 Provider Survey Results
Return to VFC Home Page
Survey Conducted in September-October 2007
Every other year, the Vaccines for Children (VFC) Program conducts a satisfaction
survey of the public and private healthcare provider
clinics enrolled in the program. The survey helps to assess
provider satisfaction with the program's services and support in
delivering quality immunization services to Florida's children. The
results from the current survey verify that 97% of customers
agree, or strongly agree, that they are satisfied with Florida's VFC
Program. Ninety-four percent indicated that VFC staff provided
prompt and helpful support, information, and materials.
| 578 Responses |
Strongly Agree |
Agree |
Neither |
Disagree |
Strongly Disagree |
Do Not Know |
No Answer |
| The recordkeeping
requirements for VFC-eligible
children are easy to
maintain. |
34.73% |
53.75% |
5.93% |
4.89% |
0.52% |
0.00% |
0.00% |
| The Vaccine Usage
Worksheet (log) simplifies
screening VFC-eligible
children. |
32.75% |
48.34% |
11.03% |
3.68% |
0.70% |
2.98% |
1.00% |
| VFC Program-supplied vaccine
arrives in a timely manner. |
40.88% |
47.02% |
5.44% |
5.09% |
1.40% |
0.18% |
0.00% |
| I feel comfortable that the
cold-chain for VFC Program-supplied
vaccines is maintained by
the time the vaccine arrives
at my office. |
55.32% |
41.87% |
1.73% |
0.17% |
0.17% |
.35% |
0.00% |
| Participation in the VFC
Program has improved my
immunization coverage
levels. |
57.54% |
34.21% |
6.14% |
0.53% |
0.00% |
1.05% |
0.53% |
| Since enrolling in the VFC
Program, our practice is
referring fewer children to
the County Health
Department. |
62.77% |
25.00% |
7.45% |
0.35% |
0.18% |
1.77% |
2.48% |
| The VFC Provider Handbook
is a useful tool. |
43.66% |
42.78% |
9.86% |
0.70% |
0.00% |
2.46% |
0.53% |
| The VFC Representative was
courteous. |
59.29% |
35.93% |
3.01% |
0.18% |
0.18% |
1.06% |
0.35% |
| The VFC Representative was
knowledgeable and
answered my question(s). |
57.79% |
35.73% |
4.38% |
0.35% |
0.00% |
1.05% |
0.70% |
| Overall, we are satisfied with
the VFC Program. |
58.88% |
38.41% |
1.45% |
0.72% |
0.00% |
0.36% |
0.18% |
| |
Yes |
|
| Are you currently enrolled in the Florida State Health Online Tracking System (SHOTS) Program? |
67% |
|